Services

Managed services for every kind of London rental

Each service can be taken as part of full management or combined to suit how your property is let. Select any service for the detail of what SmartHost takes on.

Short-Term Rental Management

Short-Term Rental Management

Full operational management of nightly and weekly stays, from listing presentation to guest departure.

  • Consistent, hotel-standard presentation between every stay
  • One accountable team for guests, cleaners and contractors
  • Calendar oversight across your connected booking channels
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Airbnb Property Management

Airbnb Property Management

Day-to-day management of your Airbnb-style listing, with a single operational team behind every booking.

  • Guest messaging handled by a trained hospitality team
  • Turnovers scheduled against confirmed stay dates
  • House rules, check-in guides and local information kept current
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Medium-Term Rental Management

Medium-Term Rental Management

Managed stays of one to six months for relocating professionals, contractors and corporate tenants.

  • Fewer changeovers and lower turnover costs
  • Longer, more predictable occupancy periods
  • Professional occupant vetting and documented onboarding
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Long-Term Rental Management

Long-Term Rental Management

Traditional tenancy management with proactive property care and structured owner reporting.

  • Stable, predictable rental income
  • Documented inspection and maintenance history
  • Compliance certificates tracked with renewal reminders
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Guest Services

Guest Services

A responsive hospitality desk covering arrivals, in-stay questions and departures.

  • Rapid response times across the guest journey
  • Clear, branded arrival instructions and house guides
  • Fewer avoidable complaints and negative reviews
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Cleaning & Turnover

Cleaning & Turnover

Scheduled professional housekeeping with photographic checklists after every stay.

  • Consistent presentation standards on every changeover
  • Photographic evidence of property condition
  • Linen and consumables managed as part of the service
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Maintenance Coordination

Maintenance Coordination

Reactive repairs and planned upkeep handled through a vetted contractor network.

  • Faster resolution of guest and tenant reported faults
  • Pre-agreed approval thresholds for routine repairs
  • Full maintenance history retained per property
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Property Performance & Reporting

Property Performance & Reporting

Structured monthly reporting on occupancy, operations, maintenance and property activity.

  • One consistent report format across every property
  • Visibility of stays, turnovers and completed jobs
  • Maintenance spend tracked against approvals
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Not sure which mix of services fits your property?

A short consultation is usually enough to establish the right rental strategy and the level of management your property needs.